Patrick Hufford is a Senior Site Reliability Engineer with a decade of experience at Microsoft, currently focused on ensuring the reliability and scale of Office 365 and Exchange Online for some of the largest enterprise customers. He combines deep incident response expertise with a product-minded approach, driving long-term fixes, feature changes, and service improvements to prevent recurring escalations. Patrick has a strong background in Tier 3 support, technical leadership, and automation—frequently using PowerShell and process improvements to reduce toil and improve operational outcomes. He’s known for bridging frontline support and engineering teams, creating training and documentation that scale across international teams. Prior to Microsoft he built and managed Exchange infrastructures and taught technology, giving him a rare blend of hands-on systems engineering and customer-facing communication skills. Based in Washington, he brings steady crisis management experience and a continual focus on making services more transparent and resilient for customers.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Science (B.S.), Computer Information Systems, Bachelor of Science (B.S.), Computer Information Systems at University of Dayton
Contributions:9 pushes, 1 branch in 3 years 7 months
initialcommit
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.
Request Free Trial
Patrick Hufford - Senior Site Reliability Engineer at Microsoft