Patrick Jagla
Help Desk Support Specialist at TransPerfect
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolPatrick Jagla is an experienced IT and AV specialist based in Portland, Oregon, with a decade of hands-on experience bridging enterprise helpdesk support and creative media systems. He currently provides Windows and Mac support at TransPerfect after managing escalations and conference-room AV integrity at Mozilla, and has supported IT operations for major brands like adidas and Nike. His background as a TouchDesigner programmer and media-server builder informs a practical blend of systems troubleshooting, automation, and interactive installation design that few helpdesk engineers possess. Comfortable with Microsoft services, JAMF, SCCM, and AV hardware, he combines customer-facing deskside support with inventory and project coordination across distributed environments. He studied philosophy at George Washington University, a foundation that shows in his methodical problem-solving and clear documentation practices.
10 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (B.A.) Philosophy, Bachelor of Arts (B.A.) Philosophy at The George Washington University
Github Skills (7)
mozilla7
puppet7
release-management6
mdm6
continuous-integration5
macos5
continuous-deployment4
Programming languages (1)
Github contributions (5)
marpi/worlds
Jul 2016 - Jul 2016
Contributions:79 commits, 67 pushes in 1 day
partyonmarz/partyonmarz.github.io
Jan 2016 - Aug 2021
Contributions:422 pushes, 1 branch, 1 issue in 5 years 7 months
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