Patrick Lesage
Senior Service Designer at Environment and Climate Change Canada
Ottawa, Ontario, Canada
Summary
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Senior🎓
Top SchoolPatrick Lesage is a Senior Service Designer in Ottawa with 11 years of experience blending empathy-driven UX research, service design, and front-end skills to modernize digital services for government, defense, and commercial clients. He has led cross-functional initiatives at Environment and Climate Change Canada and corporates like GSTS and Corporations Canada to reduce task friction, accelerate iterations, and improve predictive insights through design systems and AI-informed prototypes. Patrick is equally comfortable sketching low-fidelity journeys or shipping HTML/CSS/JS prototypes, and he pairs accessibility expertise (WCAG/WET-BOEW) with Agile delivery to produce measurable outcomes. His background in creative direction and large-budget productions informs a pragmatic, brand-aware approach to service transformation that often uncovers organizational blockers as design opportunities. He mentors teams, drives stakeholder alignment through workshops and executive reporting, and consistently translates research into strategic roadmaps and KPIs. Curious and hands-on, Patrick also explores AI coding and keeps a public portfolio of cross-sector case studies that reveal the craft behind his outcomes.
11 years of coding experience
3 years of employment as a software developer
Web development, Web development at Centre de Ressources Informatique, Nantes FRANCEProduct Management, Product Management at CareerFoundryHuman Computer Interaction, Human Computer Interaction at The Interaction Design FoundationProject Management Certification Training, Project Management Certification Training at Project Management InstituteResponsable de Projet, Responsable de Projet at Val-de-Sevre Formation, CFP des MFR(in progress), Design and Visual Communications, General, (in progress), Design and Visual Communications, General at Toronto School of Art
English, French, JapaneseProgramming languages (2)
Github contributions (5)
yserviceclub/sites
Mar 2015 - Aug 2015
Contributions:87 commits in 4 months
plsg/webpack-combine-react
Nov 2018 - Nov 2018
tutorial => https://medium.freecodecamp.org/how-to-combine-webpack-4-and-babel-7-to-create-a-fantastic-react-app-845797e036ff
Contributions:14 PRs, 17 pushes, 2 branches in 4 days
webpack5babelreactcode-splittingbabel-7
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