Summary
Patrick Murphy is a bilingual Computer Support Specialist with nine years of hands-on experience bridging technical support, QA automation, and web application development. He combines a formal background in computer engineering and computer science with a BA in psychology, which he leverages to communicate complex technical issues clearly to diverse stakeholders and end users. Patrick has built and tested learning software (Python desktop app, LAMP-based web app) for a language school he co-founded, used Selenium/Python for automation and onboarding scripts, and maintained small lab networks and servers. His experience spans help desk escalation at enterprise scale, lead technical analysis, and customer-facing support roles, giving him both operational depth and product-focused empathy. Fluent in Spanish, he brings cross-cultural communication skills that improve usability and client engagement in multilingual environments.
9 years of coding experience
Associate of Science - AS, Computer Science, Associate of Science - AS, Computer Science at University of the People
Bachelor's Degree, Computer Engineering, Bachelor's Degree, Computer Engineering at University of Arkansas