Patrick Sonnerat
Senior Service Supervisor at KLA
Milan, Lombardy, Italy
Summary
👤
Senior🎓
Top SchoolPatrick Sonnerat is a Senior Service Supervisor and 360° customer support engineer with eight years of experience delivering end-to-end support for high-tech instruments from R&D to field operations. Based in Milan, he blends hands-on expertise in PC hardware, Microsoft environments and C/C++ development with deep knowledge of laser and white‑light optics to troubleshoot and evolve complex systems. He combines customer- and team-management skills to translate operational needs into durable service solutions and new product integrations. An active open-source contributor, he has worked as a full‑stack developer on the influential Nightscout project, improving UI and integration with services like Dexcom Share. Practical and methodical, he brings a systems-level view that links software utilities, hardware maintenance and customer workflows into measurable uptime and user satisfaction.
8 years of coding experience
BEng, DUT, BEng, DUT at Coventry University
Github Skills (8)
html10
javascript10
web-development10
front-end-development10
mongodb-database9
mongodb9
user-interface9
railway7
Programming languages (10)
Github contributions (5)
nightscout/nightscout.github.io
Sep 2020 - Jan 2023
website, meta repo for whole project
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:13 reviews, 370 commits, 76 PRs in 2 years 4 months
Contributions summary:Patrick primarily contributed to the website component of the Nightscout project, developing and modifying HTML, JavaScript, and potentially CSS files. They created utilities for migrating connection strings, which involved both front-end (HTML, Javascript) and implied back-end database interactions. Additionally, they updated the user interface, added new features, and integrated with services like Dexcom Share and Railway.
metameta-reposphinx-extensionsphinxsphinx-doc
psonnera/M5_NightscoutMon
Feb 2021 - Nov 2024
M5Stack Nightscout monitor
Contributions:2 PRs, 8 pushes, 2 branches in 3 years 9 months
nightscoutmonitorm5stack
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