Paul Boxley is a Senior Staff Engineer and Group Tech Lead with 15 years of experience building reliable, scalable systems, currently leading engineering at Zendesk from Newcastle upon Tyne. He has progressed through hands-on roles from systems developer and COBOL/mainframe work to leading modern API and platform initiatives, giving him deep legacy-to-cloud engineering perspective. Known for improving reliability and developer productivity, he blends technical leadership with practical delivery—often stepping in to design APIs, drive scalability, and mentor teams. His background includes replacing long-lived government systems and shipping high-volume social networking features, reflecting a knack for modernizing complex, mission-critical software.
15 years of coding experience
16 years of employment as a software developer
Southmoor Community School
BSc (Hons), Computer Science, BSc (Hons), Computer Science at Teesside University
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Paul Boxley - Senior Staff Engineer Group Tech Lead at Zendesk