Paul Choi is a Site Reliability Engineering leader with 11+ years building and operating large-scale infrastructure, currently managing SRE teams at Apple in Cupertino. He has deep experience designing global orchestration, load balancing, and distributed systems—authoring in-house orchestration engines, a custom iOS networking test framework, and contributing to distributed tracing and Zookeeper platforms used across iCloud, Maps, and other core services. Paul has repeatedly bridged R&D and production, leading a year-long multi-PoP collaboration across data centers and shipping Emergency SOS via Satellite features from special projects to product. Known for advocating automation, TDD, and CI in operations, he mentors engineers and drives cross-team collaboration to reduce toil and increase reliability. Prior roles span startup-scale autonomy as an SRE lead at Nuro to decades of operations and systems engineering, giving him both strategic leadership and hands-on troubleshooting depth.
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Paul Choi - Site Reliability Engineering Manager at Apple