Paul Glushak is a Technical Support Engineer with a decade of hands-on experience bridging customer-facing support and developer workflows for SaaS and e-commerce platforms. He builds tooling and automation—mostly in Python—to streamline onboarding, provisioning, and day-to-day support operations, reducing friction between R&D and support teams. His background spans startups and scale-ups (Yotpo, Syte, Forter, AiOmed) and includes ownership of an enterprise WordPress/WooCommerce plugin, manual QA, and integrations expertise. Paul combines frontline incident resolution with a developer’s mindset, often learning by doing to deliver pragmatic, repeatable solutions. Based in the Tel-Aviv district, he brings military technical discipline from the Israeli Air Force and a continuous-learning approach grounded in full-stack web certification. Notably, he prefers efficient processes over unsolicited pitches and focuses on tools that make teams measurably more effective.
10 years of coding experience
7 years of employment as a software developer
Full Stack Web Development Certification, Computer Software Engineering, Full Stack Web Development Certification, Computer Software Engineering at freeCodeCamp
Contributions:1 release, 13 commits, 10 pushes in 3 months
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Paul Glushak - Technical Support Engineer at AiOmed