Paul Jasek
Technical Service Representative III
Welland, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolPaul Jasek is an experienced IT professional with 11 years of hands-on support and integration experience, currently serving as Technical Service Representative III at Xerox. He combines a strong customer-service orientation with technical depth across Windows/Linux administration, Active Directory, Exchange, EDI integrations and ITIL-driven service desks, and recently augmented his skill set with an Honours diploma in Computer Programming (GPA 3.66) from Sheridan College. Paul has led implementations and project management tasks for SMBs, improved support efficiency (halving average handle time via searchable support docs) and translated complex business requirements into technical specifications for EDI and integration projects. Comfortable communicating with stakeholders at all levels, he thrives on process improvement and balancing operational reliability with continuous learning as he transitions toward more development-focused roles.
11 years of coding experience
Computer Programmer Diploma, GPA: 3.66, Computer Programmer Diploma, GPA: 3.66 at Sheridan CollegeInformation Systems, Information Technology, GPA: 3.13, Information Systems, Information Technology, GPA: 3.13 at Loyalist College
English
Github Skills (8)
machine-learning2
multi-agent2
reinforcement-learning2
agent2
deep-learning2
pytorch2
artificial-intelligence1
tensorflow1
Programming languages (2)
Github contributions (5)
pauljasek/Time-Use-Infographic
Apr 2017 - Jan 2023
Contributions:21 pushes, 1 branch in 5 years 10 months
pauljasek/SpiritualGiftsQuestionaire
May 2017 - Jun 2023
Contributions:2 pushes, 1 branch in 6 years 1 month
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