Summary
Paul Jung is a strategic learning and organizational effectiveness leader with 11 years of experience designing and scaling people-centered programs across healthcare, retail, and technology. Currently Senior Director of Optum People Experience, he blends instructional design rigor (ADDIE-informed) with product-style program leadership honed at Apple and Target to drive measurable behavior change and adoption. Paul has repeatedly translated complex technology rollouts into clear, multi-channel learning journeys—boosting satisfaction and awareness by double-digit percentages and improving quality metrics in clinical settings. He pairs an M.Ed. in HRD & Adult Education with hands-on experience creating portals, simulations, and executive coaching to accelerate adoption at scale. Based in Hugo, Minnesota, Paul brings a practitioner’s curiosity and a bias for focus—believing most organizations need clearer priorities more than more content.
11 years of coding experience
4 years of employment as a software developer
BA, English & History, BA, English & History at Hamline University
University of Minnesota Twin Cities
English