Summary
Paul Karugu is a seasoned VAS engineer and product leader with a decade of experience building cloud-native, customer-facing platforms across Kenya's telecom and utilities sectors. At Safaricom he led the Tunukiwa migration and microservices architecture that boosted daily active users by 40% and cut call center demand by 87.5%, delivering 99% reliability for mission-critical services. He combines hands-on engineering (Python, Node.js, Flutter, Java) with product ownership—having managed cross-functional teams to grow customer bases and conversion rates at scale. Previous roles include IoT and serverless solutions for asset tracking and water management, where his work drove operational efficiency and real-time insights for thousands of assets. Known for translating complex integrations (payments, loyalty, credit) into reliable production systems, he brings a practical blend of technical depth and stakeholder orchestration.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Science (BSc), Information Systems & Technology, Bachelor of Science (BSc), Information Systems & Technology at United States International University - Africa