Summary
Paul Kim is a seasoned project manager and technologist with 11 years of experience building customer success, onboarding, and implementation operations for startups and enterprise partners. He has led complex API integrations and go-to-market implementations for companies like battleface and Block, translating partner requirements into scalable processes and measurable time-to-value improvements. Known for creating repeatable playbooks—reducing partner integration timelines and standing up Customer Success functions—he blends hands-on technical troubleshooting with cross-functional leadership. Paul's background spans web development, solutions engineering, and technical account management, enabling him to bridge Product, Engineering, and Commercial teams effectively. Based in Los Angeles, he pairs an MS in Technology Management with practical experience shipping high-volume marketing sites and enterprise integrations. A pragmatic systems thinker, he often surfaces product improvements from implementation feedback and builds documentation libraries that accelerate team ramp and reduce support churn.
11 years of coding experience
7 years of employment as a software developer
MGMT 837.7: Strategic Product Management: Discover, Define, Design, MGMT 837.7: Strategic Product Management: Discover, Define, Design at UCLA Extension
Highschool Diploma, General Education, Highschool Diploma, General Education at Walnut High School
Bachelor of Arts (B.A.), Political Science and Government, Bachelor of Arts (B.A.), Political Science and Government at California State University, Fullerton
Web Development Immersive, Fullstack web development, Web Development Immersive, Fullstack web development at General Assembly
Master of Science , Technology Management, Master of Science , Technology Management at Columbia University
Korean