Summary
Paul Molensky is a technical consultant specializing in customer success for Microsoft Dynamics 365 CE and the Power Platform, with eight years of experience and a longer history in integration, application management and live chat solutions. He blends hands-on system administration (EDGE, Unix, Oracle, MS SQL) and integration expertise with advisory work, translating customer needs into resilient, evolving platform solutions. Paul excels at end-to-end ownership—designing, implementing and sustaining integrations while using operational data to continuously improve outcomes. Based in Utrecht, he thrives on making clients’ customers “beloved” through thoughtful digital and human service design, and approaches problems like a chef: carefully combining reliable ingredients to produce repeatable, tailored results. Although grounded in Microsoft cloud tech today, his background in telecoms and multi-channel contact platforms gives him rare depth across both legacy and modern customer engagement stacks.
8 years of coding experience
8 years of employment as a software developer
Bachelor of Engineering (BEng), Technische Bedrijfskunde (Business Engineering), Bachelor of Engineering (BEng), Technische Bedrijfskunde (Business Engineering) at HU University of Applied Sciences Utrecht (Hogeschool Utrecht)
English, edge (portrait/pitney bowes software), pl/sql