Summary
Paul Rich is a versatile IT professional with 11 years of experience supporting large organizations across higher education, homebuilding, retail, and nonprofit sectors. Currently a Desktop and Education Support Specialist at Ohio State, he excels in provisioning and managing complex Windows fleets, asset recovery, and hybrid Azure AD environments. Paul combines hands-on tooling expertise—Tanium, SCCM/Intune, SolarWinds, Cisco networking, and Microsoft 365 administration—with a knack for data-driven process improvements, including a Power BI certification and automated reporting systems. He has a track record of turning operational headaches into measurable gains, notably recovering $150,000 through hardware repurposing and building inventory/reporting automations. Comfortable both in customer-facing roles and behind-the-scenes infrastructure work, he brings nonprofit leadership and training experience that sharpen his collaborative and project-management skills. Based in Columbus, he prefers projects that let him map complex systems into reliable, data-informed operations.
11 years of coding experience
3 years of employment as a software developer
Bachelor's Degree, Science, Technology and Society, Bachelor's Degree, Science, Technology and Society at Rensselaer Polytechnic Institute
English