Summary
Paul Rundle is a Senior Support Engineer and Technical Incident Manager with over 11 years’ experience restoring and stabilising complex distributed platforms, particularly OTT streaming and large-scale enterprise middleware on AWS and on-premises. He combines deep WebSphere/MQ expertise across Unix and Windows with modern serverless and containerised stacks (Lambda, ECS, Kubernetes), often leading 24x7 incident response and post-mortems to drive continual process improvements. Paul has delivered transformational migrations and infrastructure projects for high-profile clients including John Lewis, Lloyds Banking Group and DAZN, and has acted as SME to bridge project phases into live support. Practical, customer-focused and fluent in ITIL/LEAN practices, he pairs hands-on troubleshooting with automation and scalability planning—a background that began in systems administration and evolved into end-to-end platform resilience.
11 years of coding experience
2 years of employment as a software developer
MSc, Information Management (1 year completed), MSc, Information Management (1 year completed) at The University of Sheffield
BSc (HONS), Applied Biology, Behavioural Ecology, Brain & Behaviour, BSc (HONS), Applied Biology, Behavioural Ecology, Brain & Behaviour at The Manchester Metropolitan University
English, Spanish