Senior Technical Software Support Engineer Customer Experience Manager at Hitachi Energy
Australia
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Summary
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Senior
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Paul Salanitri is a Senior Technical Software Support Engineer and Customer Experience Manager with 22 years of experience delivering 24x7 support, complex problem resolution, and solution design across virtualization, disaster recovery, databases, and systems architecture. He has led and mentored highly technical teams at Hitachi Energy and ABB, blending hands-on skills in Unix/Linux/Windows, Oracle and MySQL, and languages from C/C++ to Python with customer advocacy and operational rigor. Paul’s background spans product development, performance tuning and DR planning, enabling him to translate deep technical insight into reliable, customer-focused outcomes for mission-critical deployments. Based in Australia, he recently augmented his skillset with a Graduate Certificate in Cyber Security and Networks, reinforcing his ability to secure and harden enterprise systems. A pragmatic multi-disciplinarian, he often operates at the intersection of engineering, support, and architecture—bringing continuity across development, operations and client-facing roles.
22 years of coding experience
Bachelor, Applied Science - Computing, Bachelor, Applied Science - Computing at QUT (Queensland University of Technology)
C64 like BASIC (approximate) emulator in pure java - experimental but extensible
Contributions:6 releases, 432 commits, 58 PRs in 18 years 9 months
emulatorpure-javaraspberrypiextensiblec64
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