Paul Smith is a Lead Interaction Designer with 11 years of experience building user-centred digital services for UK public sector and commercial organisations, currently co-leading design across three NHS 111 squads. He blends interaction design, prototyping and front-end coding to move projects from service blueprints and journey maps to production-ready interfaces. His background spans founding a freelance studio, leading front-end systems at Netmums and shaping digital transformation at Well Pharmacy, giving him a rare mix of hands-on engineering and strategic service design. Paul has repeatedly helped establish design practices and teams, notably building a planning-data platform at the Department for Levelling Up and a design function at the National Lottery Heritage Fund. Based near Manchester (and known to drink rather a lot of tea), he favours practical, accessible solutions and progressive enhancement. He’s as comfortable shipping Sass/JS components as he is facilitating cross-discipline workshops to turn complex policy requirements into usable services.
11 years of coding experience
11 years of employment as a software developer
Bachelor of Arts Interactive Multimedia, Bachelor of Arts Interactive Multimedia at The University of Huddersfield
Contributions:1 release, 18 commits, 23 pushes in 2 years 2 months
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