Summary
Paul Thong is a Senior Systems Administrator with 8+ years of hands-on experience designing, securing, and maintaining enterprise IT infrastructure across federal, commercial, and international deployments. He has led teams and vendor relationships to deliver complex projects—from NetApp and VMware storage implementations to Palo Alto and Cisco network architectures—while briefing C-level and diplomatic stakeholders on technical direction. Skilled in identity and endpoint security (Okta, JumpCloud, CrowdStrike), SCCM/ManageEngine patching and software deployment, and Azure/AD administration, he blends operational rigor with clear communication for non-technical audiences. Comfortable as both a tactical troubleshooter and a strategic planner, Paul has repeatedly built resilient systems for mission-critical environments and sustained 24/7 Tier-3 support across time zones. A fast learner with a Master’s in IT, he brings uncommon field experience—having deployed and led teams overseas—that informs pragmatic, audit-ready solutions.
8 years of coding experience
13 years of employment as a software developer
M.S. Information Technology, M.S. Information Technology at Towson University
Bachelor's degree Legal Studies General, Bachelor's degree Legal Studies General at University of Massachusetts Amherst