Director, IT Service Owner For Sales And Marketing at Ciena
Town of Clarence, New York, United States
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Summary
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Paul Warner is a seasoned IT and cloud leader with 11 years in progressive management roles, currently serving as Director and IT Service Owner for Sales and Marketing at Ciena. He builds and coaches high-performing teams that deliver cloud governance, operations, and collaboration platforms to accelerate business velocity while maintaining security, resilience, and cost discipline. His background blends hands-on engineering—shipping Django REST services, containerized MariaDB Galera, and DevOps toolchains—with strategic cloud strategy across private, hybrid, and public environments. Paul has repeatedly driven service management and DevOps transformations that improved MTTR, uptime, and developer productivity across large enterprise orgs. Based in Clarence, NY, he pairs deep telecom software roots (early career in EMS/NMS and GPON systems) with a taste for practical culture change and experimentation. An offbeat detail: he studied craft beer appreciation, reflecting a hands-on curiosity beyond technology.
11 years of coding experience
10 years of employment as a software developer
Craft Beer Appreciation Certificate Program Beer: marketing production and appreciation, Craft Beer Appreciation Certificate Program Beer: marketing production and appreciation at Sonoma State Extended Education
BS Computer Engineering, BS Computer Engineering at Clarkson University
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Paul Warner - Director, IT Service Owner For Sales And Marketing at Ciena