Paul Xiong

Technical Agent at Data Recognition Corporation

Saint Paul, Minnesota, United States
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Summary

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Rockstar
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Top School
Paul Xiong is a seasoned technical support professional with 10 years of experience helping education and enterprise users troubleshoot and navigate complex systems, currently serving as a Technical Agent supporting ELL testing programs. He pairs hands-on IT skills gained through CompTIA-backed training and PC technician roles with a strong customer-service background from positions at McKesson and Verizon. Based in Saint Paul, Minnesota, Paul excels at translating technical issues into clear, actionable guidance for non-technical users and managing high-volume client portfolios. His early internships in engineering and construction show a long-standing curiosity for how things work, and he brings that practical, learner mindset to ongoing problem solving in education technology.
code10 years of coding experience
bookUniversity of Minnesota Twin Cities
languagesEnglish, Hmong
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Github Skills (24)

gitbook10
java-http-client9
retrofit9
k8s9
docker8
cloud-native8
kubernetes8
socks7
rest7
restful7
istio7
http-client6
java6
service-mesh6
http5

Programming languages (2)

JavaShell

Github contributions (5)

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Paul-Xiong/docker-library

Nov 2018 - Apr 2019

kubernetes 相关 images 同步
Contributions:11 pushes in 5 months
kubernetesdocker
Paul-Xiong/animate.css

Feb 2016 - Jun 2016

Contributions:1 push in 3 months
cross-browseranimationbrowserbrowser-librarycss
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Paul Xiong - Technical Agent at Data Recognition Corporation