Paul Xiong is a seasoned technical support professional with 10 years of experience helping education and enterprise users troubleshoot and navigate complex systems, currently serving as a Technical Agent supporting ELL testing programs. He pairs hands-on IT skills gained through CompTIA-backed training and PC technician roles with a strong customer-service background from positions at McKesson and Verizon. Based in Saint Paul, Minnesota, Paul excels at translating technical issues into clear, actionable guidance for non-technical users and managing high-volume client portfolios. His early internships in engineering and construction show a long-standing curiosity for how things work, and he brings that practical, learner mindset to ongoing problem solving in education technology.
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.
Request Free Trial
Paul Xiong - Technical Agent at Data Recognition Corporation