Summary
Paulo De Mitri is a seasoned software engineer with a decade of experience building developer-facing infrastructure and enterprise features at Vercel from its early growth phase to a scale of 400+ employees. He has driven core platform work—shipping Custom Environments, IP Blocking across regions, and improvements to the Vercel API and data cache—while also serving on build-system on-call rotations and incident response. Paulo’s background bridges technical engineering and customer success: he was Vercel’s first Customer Success Manager, helped establish enterprise practices, and onboarded teams while managing 150+ accounts. Comfortable across backend services, distributed systems, and AWS/DynamoDB-backed deployments, he seeds operational improvements like a Service Catalog to speed incident handling. Based in São Paulo and trained at ICMC-USP, he combines deep product empathy with hands-on system design that improves developer experience and reliability.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Computer Science, Information Technology, Bachelor of Computer Science, Information Technology at Instituto de Ciências Matemáticas e de Computação (ICMC) - USP
Portuguese, English, French, Italian