Paulo Esteves is a seasoned IT architect and Customer Success Manager with over a decade of hands-on experience designing and operating enterprise integration and platform solutions for airlines, finance, and industrial customers. Now at IBM, he blends deep technical expertise in TIBCO, IBM middleware and cloud platforms with a proven track record in platform automation, migration projects and stakeholder-facing project leadership developed during long tenures at TAP Air Portugal and Siemens. His engineering background from Instituto Superior Técnico and postgraduate studies in IT for organizations underpin a pragmatic approach that aligns architecture with business outcomes. Known for setting up and automating complex middleware environments and acting as a single point of contact on large programs, he excels at translating demanding operational needs into reliable, scalable solutions. Based in Lisbon, he pairs technical depth with strong process discipline (PMI, ITIL) to drive customer success and continuous improvement.
10 years of coding experience
14 years of employment as a software developer
PMI, PMI at GTBC
Microsoft Certified Technology Specialist (MCTS)
Engineer’s Degree, Computer Software Engineering, Engineer’s Degree, Computer Software Engineering at Instituto Superior Técnico
PostGraduate Degree, Systems and Information Technologies for Organizations, 15 Valores, PostGraduate Degree, Systems and Information Technologies for Organizations, 15 Valores at ISEG - Lisbon School of Economics & Management
ITIL® Foundation: 2011, ITIL® Foundation: 2011 at True Skills
Contributions:35 commits, 53 pushes, 2 branches in 1 year 10 months
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Paulo Esteves - Customer Success Manager Architect at IBM