Pavel Simonov is a product leader with 10 years of experience designing customer-centric service platforms for high-volume consumer banking, currently shaping B2C segment strategy for a 50M+ client base in Lisbon. He has led end-to-end CRM platform migrations and built microservices-based systems that onboarded 30,000+ employees across 30+ domains, while also driving AI-led automation that cut service costs and improved CSAT. Skilled at translating complex domain processes into unified product ecosystems, Pavel combines metric-driven OKR frameworks with predictive models to shift support from reactive to proactive. He has hands-on roots in web development and software architecture, having built retail CRM solutions and guided cross-functional teams of 20–30 people to scale products and operations. Notably, he reduced social moderation handling time twentyfold and established domain-level metrics that tightly link service performance to business outcomes.
10 years of coding experience
7 years of employment as a software developer
Диплом специалиста по инженерной специальности Компьтерные системы, Диплом специалиста по инженерной специальности Компьтерные системы at МИ ВлГУ
Contributions:15 pushes, 1 branch in 7 years 7 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.
Request Free Trial
Pavel Simonov - Product Manager B2C Segments at Tinkoff