Pedro Aguilar is a User Ops professional with a decade of experience blending product operations, support engineering, and quality assurance across fast-moving Bay Area tech companies. He has driven operational programs at LinkedIn and Samsara and now helps scale user-facing operations at OpenAI, bringing a practical grounding in both support and product lifecycles. His background progressing from hands-on support and lead support engineering roles at imgix to product ops leadership means he understands how to translate customer signals into product improvements and reliable processes. A UC Berkeley mathematics graduate, he pairs analytical rigor with empathetic customer-centric problem solving, often surfacing subtle operational gaps before they impact scale.
10 years of coding experience
9 years of employment as a software developer
Bachelor of Arts (B.A.), Mathematics, Bachelor of Arts (B.A.), Mathematics at University of California, Berkeley
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