Pedro Alvarez is a seasoned network engineer with 12 years of hands-on experience designing, troubleshooting, and supporting complex enterprise and service-provider networks across the Miami-Fort Lauderdale area. He has deep operational expertise with Cisco routing/switching, SD-WAN, firewalls, wireless systems, MPLS/DMVPN and network monitoring tools, having supported customers at Cisco Meraki, Telefónica, Elevance Health and NextEra Energy. Pedro combines strong packet-level diagnosis (Wireshark) and Linux console skills with systems-level work on Active Directory, VPNs, backup and virtualization, enabling him to drive root-cause resolution across layers. Comfortable in both field-facing and escalation roles, he is known for clear communication under SLA pressure and for translating technical analysis into practical, repeatable procedures. Unusually for a network engineer, he also holds cybersecurity professional certificates and has experience managing Windows/Linux/macOS environments and backup/restore operations, giving him a broader systems-security perspective.
12 years of coding experience
8 years of employment as a software developer
Certificate – Cyber Security Professional, Certificate – Cyber Security Professional, Certificate – Cyber Security Professional, Certificate – Cyber Security Professional at The Academy of South Florida
Universidad Tecnólogica de La Habana "Jose Antonio Echeverría", CUJAE
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