Pedro Caribé
Senior Technical Support Engineer at Dell Technologies
São Paulo, Brazil
Summary
🤩
Rockstar🎓
Top SchoolPedro Caribé is a Senior Technical Support Engineer based in São Paulo with over a decade of hands-on IT and field service experience and three years in his current senior support role at Dell Technologies. He is a self-taught software developer fluent in English, Portuguese and Italian, combining deep hardware and enterprise software troubleshooting with growing software skills. His background spans security consulting, large-scale on-site deployments, and managing support operations and documentation, reflecting strong customer-facing and process ownership abilities. Pedro holds formal education in systems development and a recent bachelor's in mechanical engineering, an uncommon pairing that signals practical engineering thinking alongside IT expertise. He often bridges language and technical gaps—translating technical materials and supporting multinational teams—which enhances his effectiveness in global support environments. Known for adapting from vehicle-tracker installs to enterprise storage support, he brings curiosity and a pragmatic, cross-disciplinary approach to solving complex technical problems.
3 years of coding experience
8 years of employment as a software developer
Web Designer, Web Page, Digital/Multimedia and Information Resources Design, Web Designer, Web Page, Digital/Multimedia and Information Resources Design at Escola Técnica de BrasíliaBachelor's degree, Mechanical Engineering, Bachelor's degree, Mechanical Engineering at Universidade Santa CecíliaBachelor of Analysis and Systems Development, Information Technology, Bachelor of Analysis and Systems Development, Information Technology at UNEB - União Educacional de Brasília
English, Italian, Spanish, Portuguese
Stackoverflow
272reputation
2kreached
29answers
3questions
Github Skills (21)
discord-py9
cs506
bots6
codespaces6
finance6
youtube6
pythonic6
python6
openai-api6
discord6
command-line-utility5
metadata5
youtube-api4
youtube-dl4
scraper4
Programming languages (2)
Github contributions (5)
pedrocaribe/my_diary
Aug 2023 - Aug 2023
Contributions:116 pushes, 2 branches in 10 days
pedrocaribe/LOL-DWP
Mar 2024 - May 2024
Contributions:29 pushes, 1 branch in 1 month
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