Pedro Guerra is a Support Engineer with eight years of hands-on experience troubleshooting cloud platforms, automation and DevOps toolchains across enterprise customers. He has deep Azure expertise from multi-year roles at Microsoft, handling escalations for App Service, Container Apps and Spring Apps while collaborating directly with product teams and mentoring juniors. His background spans CI/CD, Terraform, Ansible and containerization, with practical SRE work at Talkdesk and automation projects delivered for large banking and telecom customers. Pedro prefers roles focused on Automation, SCCM and DevOps, combining frontline customer support with platform-level feedback loops that improve product quality. Based in Castelo Branco, Portugal, he pairs technical troubleshooting with documentation and training skills—an often overlooked strength that helps operational teams scale.
8 years of coding experience
8 years of employment as a software developer
Licenciatura em Tecnologias da Informação e Multimédia Tecnologia da Informação, Licenciatura em Tecnologias da Informação e Multimédia Tecnologia da Informação at Instituto Politécnico de Castelo Branco
Contributions:6 pushes, 1 branch in 2 years 6 months
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