Summary
Pedro Guerrero is a bilingual cybersecurity support escalation engineer with 11 years of focused IT and security experience and over three decades in technical roles spanning hardware, systems administration, and IT management. Currently at Microsoft he specializes in Security, Compliance, Identity, and Management, bringing deep operational knowledge from prior municipal and corporate IT leadership positions. His career progression—from hands-on hardware and test engineering through running his own electronics business to managing IT for public and private organizations—gives him a rare blend of field-level troubleshooting and strategic systems oversight. Based in the Miami–Fort Lauderdale area, he excels at resolving high-impact incidents and translating complex compliance requirements into practical controls. He is known for bridging technical and non-technical stakeholders, often leveraging bilingual communication to streamline cross-team remediation. Less obvious: his background in engineering and small-business ownership informs a pragmatic, cost-aware approach to security and infrastructure decisions.
11 years of coding experience
34 years of employment as a software developer
Spanish, English