Pedro Hidalgo
IT Consultant - Incident & Problem Management at The IT Rocket
Miami-Fort Lauderdale Area United States
Summary
👤
Senior🎓
Top SchoolPedro Hidalgo is an IT consultant and incident/problem management specialist with over two decades in IT and 11 years of hands-on experience delivering change, release, and service management across healthcare, telecom, and enterprise clients. He blends technical acumen in systems analysis and programming with strong governance skills from IT audit and change control roles, backed by ITIL and ISO/IEC 20000 certifications. At organizations from Verizon and Microsoft to AvMed and The IT Rocket he has driven operational stability and process improvements that reduce risk and speed delivery. Comfortable both as a practitioner and manager, he has led program-level change initiatives and day-to-day incident resolution, translating business needs into auditable, repeatable IT processes. Based in the Miami-Fort Lauderdale area, he pairs a Master’s in Computer Science with a practical, service-oriented mindset and a penchant for building tools that help people — a trait reflected in his GitHub bio as a senior software engineer who enjoys creating useful software. Colleagues rely on him for bridging business and technology with pragmatic, standards-driven solutions.
11 years of coding experience
16 years of employment as a software developer
B.S., Computer Science, B.S., Computer Science at Universidad Nacional Pedro Henríquez UreñaM.S., Computer Science, M.S., Computer Science at University of Phoenix
English, Spanish
Stackoverflow
859reputation
78kreached
28answers
4questions
Github Skills (89)
wireframe9
drawing8
prototyping8
whenever7
selenium-webdriver7
nodejs7
asp-net-core6
android-gradle-plugin6
testing6
sh6
aspnetboilerplate6
api6
javascript6
nightwatch6
android6
Programming languages (3)
Github contributions (5)
pedrohidalgo/pleasure
Oct 2016 - Nov 2016
Contributions:8 commits, 6 pushes, 1 branch in 22 days
pedrohidalgo/nbshell
Oct 2016 - May 2018
Shell Script File support on NetBeans IDE.
Contributions:3 commits, 2 pushes, 1 branch in 1 year 7 months
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