Summary
Pedro R is a Principal Engineer based in Lisbon with over a decade building scalable AI-driven and cloud-native systems, currently advancing Conversational AI at Talkdesk. He has led AI product strategy and MLOps from research to production as Head of AI at Altice Labs, turning innovation into revenue through voice and chatbots powered by LLMs and ASR. His background blends hands-on software architecture, Kubernetes and GitOps pipelines, and security-focused engineering with people leadership—hiring, mentoring, and running cross-functional teams. Early experience in telecom and IoT gave him deep systems and real-time expertise that informs his approach to resilient, geo-redundant platforms. Notably, he has a track record of shipping production ML pipelines and daily delivery practices that bridge research experiments to customer-facing services.
10 years of coding experience
17 years of employment as a software developer
English Certificate English Language, English Certificate English Language at Cambridge School of London
Computer Engineering, Computer Engineering at Universidade de Trás-os-Montes e Alto Douro
English, Portuguese