Pedro Ruiz
Senior Technical Accelerator Consultant
Florida, United States
Summary
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Senior🎓
Top SchoolPedro Ruiz is a Senior Technical Accelerator Consultant with over 11 years of hands-on experience in ServiceNow performance and automation, complemented by a background in Java and Python application development. He has progressed through technical support and engineering roles at ServiceNow since 2014, scaling into accelerator-focused consulting that helps enterprises optimize cloud IT workflows. Earlier roles at Disney and Business Objects sharpened his BI, Java, and reporting expertise, giving him a practical edge in translating business analytics into robust solutions. Based in Florida, he pairs systems-level troubleshooting with automation to reduce operational toil and improve platform reliability. Known for bridging support and engineering disciplines, he brings rare institutional knowledge of ServiceNow’s inner workings to implementation and performance tuning projects. Outside of titles, his career shows a consistent thread: turning support experience into proactive engineering practices that prevent incidents rather than just resolve them.
11 years of coding experience
13 years of employment as a software developer
Watson RealtyBS, Computer Information Systems, BS, Computer Information Systems at Devry University OnlineAA, Computer Science, AA, Computer Science at Valencia CollegeAA, Computer Science, AA, Computer Science at Universidad de Puerto RIco
English, Spanish
Github Skills (2)
telegram2
telegram-bot2
Github contributions (5)
PJRuiz/StarMaze
Jun 2015 - Aug 2015
Contributions:24 commits, 21 pushes, 1 branch in 1 month
PJRuiz/frank-reviews-swift
May 2015 - Mar 2016
Contributions:1 release, 20 pushes, 1 branch in 9 months
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