Summary
Penny Hoelscher is a freelance technical writer and documentation specialist with 11 years of professional experience and a background that uniquely blends journalism and IT. Based in the Western Cape, South Africa, she runs Gypsy Plain Documentation, delivering user-friendly quick start guides, API docs, software specifications, and visually engaging process diagrams for SMEs and startups. Her early career as a Cobol programmer and computer programming consultant gives her an uncommon ability to translate legacy and technical systems into clear, testable documentation that also surfaces usability issues. Penny’s journalistic training sharpens her editing, storytelling, and clarity-first approach, while her freelance network lets her offer integrated services including business plans, brochures, and technical photography. She has a track record of improving software quality through documentation-led testing and producing reusable content that supports product adoption and client support. Practical, detail-oriented, and adaptable, she excels at turning complex technical workflows into accessible materials that drive real business outcomes.
11 years of coding experience
7 years of employment as a software developer
Certificate Cobol Programming, Certificate Cobol Programming at WS&L
Matric Exemption, English, Afrikaans, Biology, History, Geography, Maths, Matric Exemption, English, Afrikaans, Biology, History, Geography, Maths at Bergvliet High School
B.Journalism, Journalism, African Politics, English, B.Journalism, Journalism, African Politics, English at Rhodes University