Peter Baumgartner is a Senior Product Manager focused on Content Health at Microsoft with seven years of experience shaping just-in-time help, onboarding, and support content that drives adoption and reduces support volume. He leads a program overseeing 100,000+ content assets with 300M+ monthly views, blending UX writing, ML supervision, A/B testing, and dialogue design to improve freshness, relevance, and accessibility. Grounded in hands-on support and sales roles, he pairs practical urgency and momentum with disciplined research, funnel management, and a habit of documenting clear paths forward. Energetic about solving problems, he is equally comfortable designing chatbots and supervising ML models as he is collaborating with cross-functional engineering and product teams. An owner of a small IT services firm, he brings entrepreneurial grit and a customer-first mindset that keeps initiatives connected to real-world outcomes.
Contributions:180 commits, 37 PRs, 41 pushes in 2 years 5 months
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Peter Baumgartner - Senior PM - Content Health at Microsoft