Peter Baumgartner
Senior PM - Content Health at Northside IT Services
Mission Viejo, California, United States
Summary
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RockstarPeter Baumgartner is a Senior Product Manager focused on Content Health at Microsoft with seven years of experience shaping just-in-time help, onboarding, and support content that drives adoption and reduces support volume. He leads a program overseeing 100,000+ content assets with 300M+ monthly views, blending UX writing, ML supervision, A/B testing, and dialogue design to improve freshness, relevance, and accessibility. Grounded in hands-on support and sales roles, he pairs practical urgency and momentum with disciplined research, funnel management, and a habit of documenting clear paths forward. Energetic about solving problems, he is equally comfortable designing chatbots and supervising ML models as he is collaborating with cross-functional engineering and product teams. An owner of a small IT services firm, he brings entrepreneurial grit and a customer-first mindset that keeps initiatives connected to real-world outcomes.
7 years of coding experience
1 year of employment as a software developer
Github Skills (15)
windows10
microsoft-teams10
microsoft-graph10
sharepoint10
sharepoint-online10
microsoft10
office36510
skype-for-business10
exchange-server9
microsoft-azure9
exchange-online9
onedrive8
yammer5
powerbi3
azure2
Programming languages (2)
Github contributions (5)
MicrosoftDocs/OfficeDocs-O365ServiceDescriptions
Jan 2019 - Sep 2022
Content for Office 365 Service Descriptions
Contributions:8 commits, 8 pushes, 1 comment in 3 years 8 months
office365mvldocsofficedocs
MicrosoftDocs/OfficeDocs-O365ITPro
Oct 2018 - Mar 2021
Documentation for Office 365 Kaizala, Yammer
Contributions:180 commits, 37 PRs, 41 pushes in 2 years 5 months
office365mvldocsnon-buildnoncoreofficedocs
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