Peter Burns
IT Support Technician at Digital Health and Care Wales
Greater Swansea Area United Kingdom
Summary
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Senior🎓
Top SchoolPeter Burns is an experienced IT support technician with nine years in his current NHS and Digital Health and Care Wales roles and over two decades in field and systems engineering across healthcare and enterprise environments. He brings deep practical expertise in servers, DNS, Windows Server, RAID, backups and hands-on hardware support for Dell/HP systems and medical practice software, honed supporting GP surgeries and pharmacies across Wales. Comfortable resolving complex incidents on-site and remotely, he combines technical troubleshooting with strong customer relationship skills to keep critical services running. Trained with an HND in Computer Studies from Swansea, Peter has a long track record of maintaining legacy systems while migrating and restoring data reliably. He’s pragmatic, dependable under pressure, and often the go-to engineer for timed full data restores and mission-critical hardware recoveries.
9 years of coding experience
25 years of employment as a software developer
Morriston ComprehensiveHND, Computer Studies, HND, Computer Studies at Swansea Institue of Higher EducationGithub contributions (3)
pmagnucz/softproject_test
Sep 2017 - Dec 2017
Contributions:36 commits, 11 PRs, 44 pushes in 2 months
pmagnucz/webalk
Mar 2017 - Mar 2017
Contributions:9 pushes, 2 branches in 20 days
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