Summary
Peter Chea is a software engineer based in Los Angeles with nine years of experience building frontend-focused conversational and omni-channel customer engagement solutions for enterprise clients. At Nuance (now part of Microsoft) he designs, implements, and deploys live chat and chatbot features across web, SMS, and social channels, while coordinating cross-functional teams to deliver client-facing launches. He combines hands-on engineering—QA, monitoring, tooling, and documentation—with client-facing product tradeoff discussions, making him comfortable bridging technical and business needs. Earlier work in interactive media and automation improved rich media workflows by 60%, reflecting a pragmatic drive to optimize developer productivity. Trained in both linguistics and computer science at UCLA, he brings a user-centered approach to conversational UX and a continual curiosity for frontend improvements.
9 years of coding experience
4 years of employment as a software developer
Bachelor of Arts - BA, Linguistics and Computer Science, Bachelor of Arts - BA, Linguistics and Computer Science at University of California, Los Angeles
English