Summary
Peter Juma is a seasoned Technical Support Engineer with 8+ years of hands-on experience across technical support, DevOps, Linux systems, and digital financial services, currently supporting developers at GitHub from Nairobi. He combines deep troubleshooting skills with cloud and SysOps expertise (AWS, RHCE) and practical coding experience in Python/Django and JavaScript to automate and simplify operational workflows. Peter has repeatedly delivered high customer satisfaction in fast-paced telecoms and fintech environments, including LTE/5G and mobile money platforms. Known for a calm, positive demeanor and strong people skills, he excels at translating customer needs into reliable technical solutions. A lifelong learner and traveler, he brings sustained energy to long-term, technically interesting work and a knack for making complex systems easier to manage.
8 years of coding experience
8 years of employment as a software developer
Bachelor of Science (BSc), Telecommunication, Information Technology, Bachelor of Science (BSc), Telecommunication, Information Technology at Kenyatta University
French