Peter Morton
Customer Service Representative, Student Sales
Greater Sydney Area Australia
Summary
👤
Senior🎓
Top SchoolPeter Morton is a seasoned customer service and contact centre professional with 15 years’ experience across technical support, escalations, and regulatory representation in the AU/NZ market. He specialises in Australian Consumer Law compliance, tribunal and Fair Trading interactions, and has led offshore transitions and BPO optimisation with measurable KPI improvements. Known for hands-on problem solving, clear stakeholder communication and process redesign, he has repeatedly converted frontline insights into business improvements and reduced complaint volumes. Peter combines technical literacy from earlier IT and domain management roles with formal training in leadership, training & assessment, and legal services—an uncommon mix that helps him bridge customer experience, risk and operational delivery. Based in Greater Sydney, he is recognised for mentoring teams, stabilising large transitions (including on-site work in Manila), and consistently exceeding targets.
15 years of coding experience
Higher School Certificate, Higher School Certificate at McCarthy Catholic Senior High SchoolCertificate III, Legal Services, Certificate III, Legal Services at TAFE NSWSchool Certificate, High School/Secondary Certificate Programs, School Certificate, High School/Secondary Certificate Programs at St Dominics CollegeCertificate III, Telecommunications (Call Centres), Certificate III, Telecommunications (Call Centres) at SWC Training
Github Skills (35)
mapbox-gl-js10
mapbox-gl10
draw9
drawing9
sensor9
blender9
robotics8
javascript8
simulation7
cpp7
python6
routines6
texture5
pattern5
matlab5
Programming languages (5)
Github contributions (5)
cardonabits/haxo-rs
Dec 2023 - Feb 2025
Software for the haxophone
Contributions:4 reviews, 6 PRs, 17 comments in 1 year 2 months
petermoz/haxo-rs
Dec 2023 - Feb 2025
Software for the haxophone
Contributions:39 pushes, 19 branches in 1 year 2 months
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