Summary
Peter Oudenes is a versatile service professional based in Amsterdam with nine years at Nederlandse Spoorwegen and a broader 25+ year background in IT, customer support and community care. He blends technical experience—from early work building high-end PCs and managing DNS/hosting and electronic archiving projects at Verizon Business—with hands-on public-facing roles in transport service, ticketing and accessibility assistance. Peter has led improvement initiatives and coordinated peer-support (Vangrail) for colleagues after traumatic incidents, showing strong people skills, empathy and process improvement capability. He also shifted into care work earlier in his career, gaining formal training and experience writing support plans and reports, which informs his calm, methodical approach to service. Outside work he pursues freelance photography and home automation as self-taught passions, reflecting curiosity and an eye for detail not obvious from his station-based roles. Known for being an enthusiastic autodidact, he combines technical troubleshooting, customer-facing communication and community leadership into dependable, improvement-focused delivery.
9 years of coding experience
2 years of employment as a software developer
MBO, Medewerker Beheer Informatiesystemen, MBO, Medewerker Beheer Informatiesystemen at SICA
Niveau 4 (MBO), Medewerker Maatschappelijk Zorg, Niveau 4 (MBO), Medewerker Maatschappelijk Zorg at ROC van Amsterdam
DNS/IP Internetworking C-Trainig, -, DNS/IP Internetworking C-Trainig, - at DNS/IP training
MBO, Horeca, MBO, Horeca at Berkhoff
English