Summary
Peter Robitaille is an implementation-focused customer success leader and full-stack practitioner with eight years of experience bridging product, sales, and engineering in SaaS environments. Currently an Implementation Manager at Planhat, he combines hands-on development skills (Ruby, Rails, React, SQL, HTML/CSS) with a deep understanding of OKR-driven strategy to help customers onboard, adopt, and derive measurable business outcomes. He has built enablement programs, customer training curricula, and self-serve learning libraries, and has a track record of reducing support load through process and tooling improvements. Comfortable engaging with C-suite stakeholders and writing code to create custom reports or integrations, he excels at translating technical capabilities into clear, actionable customer workflows. Off the clock he’s an avid skier and live-music fan based in Denver, reflecting a practical, team-oriented energy he brings to both implementation and product enablement.
8 years of coding experience
10 years of employment as a software developer
Universidad de Alcalá
Bachelor of Arts Global Studies Marketing Minor, Bachelor of Arts Global Studies Marketing Minor at Loyola University Maryland