Peter Rotich
CEO & Founder at Enhancesoft
Alabama, United States
Summary
🤩
Rockstar🎓
Top SchoolPeter Rotich is a serial founder and software engineer with 14 years of hands-on experience building and scaling support and ticketing solutions as CEO & Founder of Enhancesoft. Based in Alabama, he combines product leadership with deep backend expertise—particularly in PHP and SQL—evidenced by substantial contributions to the widely used osTicket project, including OAuth2 enhancements, authentication plugins, and S3 storage improvements. He ships practical, security-minded features like password policies and email authorization while still diving into core system logic around ticket processing and database interactions. Known as a "serial hustler," Peter balances entrepreneurial grit with technical craft, turning long-term open-source involvement into commercial product value.
14 years of coding experience
BS, BS at Tulane University
Swahili
Github Skills (11)
plugin-development10
authentication10
user-authentication10
php10
web-development10
web-application10
webapp10
sql10
oauth10
database-design9
amazon-s36
Programming languages (2)
Github contributions (5)
osTicket/osTicket
Oct 2013 - Nov 2022
The osTicket open source ticketing system official project repository, for versions 1.8 and later
Role in this project:
Back-end Developer
Back-end DeveloperContributions:9 releases, 61 reviews, 2796 commits in 9 years 3 months
Contributions summary:Peter primarily contributed to back-end functionality within the osTicket repository. The commits reveal work on tasks such as implementing features related to ticket referral, field editing, and mass processing. The code changes involve database interactions, particularly with ticket information, suggesting a focus on core system logic. Additionally, the user demonstrated knowledge of PHP and SQL.
osticket
osTicket/osTicket-plugins
Jan 2014 - Nov 2022
Core plugins for osTicket (v1.8+)
Role in this project:Backend Developer
Backend DeveloperContributions:2 reviews, 58 commits, 36 PRs in 8 years 11 months
Contributions summary:Peter primarily focused on extending and modifying existing authentication and authorization plugins within the osTicket framework. Their contributions included refactoring and abstracting existing code, adding new plugins, and enhancing the functionality of the OAuth2 authentication system. The changes involved implementing features like password policies, email authorization, and improved configuration options for OAuth2 providers. The user also made improvements to the S3 storage backend.
osticket
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