Summary
Peter Smith is a seasoned digital product design leader with 11+ years shaping Canada.ca and government digital services, currently serving as Chief, Product Design at the Canadian Digital Service. He blends product management, user research, information architecture and performance measurement to turn user feedback into prioritized, evidence-driven improvements across large multi-stakeholder systems. Known for thinking in systems and drawing "scribbly" diagrams, he helps teams translate complex policy and operational requirements into clear top-task optimizations and measurable outcomes. His background—from editorial and publishing roles to leading digital transformation—gives him a rare mix of communication clarity and strategic design craft. Currently focused on integrating user feedback with AI to surface actionable insights, he emphasizes practical tooling and measurable change rather than design for its own sake.
11 years of coding experience
15 years of employment as a software developer
Bachelor’s Degree, Anthropology, Honours, Bachelor’s Degree, Anthropology, Honours at McGill University
English, French