Summary
Peter Swimm is a founder and product leader with 11 years of experience specializing in Conversational AI, Natural Language Understanding, and generative solutions for both B2B and B2C environments. After leading democratization efforts for Microsoft Copilot Studio's contact center capabilities, he now runs Toilville, an agency helping small businesses and community organizations integrate conversational tech to improve customer experience. His background spans product launches, UX for chatbots, and program management at companies like LivePerson, Walmart Technology, and Howdy AI, giving him a rare blend of strategy, hands-on implementation, and community-focused consulting. Peter has a track record of empowering startups and nonprofits with pragmatic, off-the-shelf toolchains (WordPress, analytics, Botkit integrations) and has organized and supported music and arts communities—an uncommon cross-section of technical leadership and cultural engagement. Based in Bellevue, WA, he combines analytical rigor with creative problem solving to deliver tailored AI-infused products that drive measurable user satisfaction.
11 years of coding experience
18 years of employment as a software developer
High School Diploma Creative Writing, High School Diploma Creative Writing at The Chicago Academy for the Arts
Technical Degree Audio Production, Technical Degree Audio Production at Institute for Audio Research
English