Peter Thornton-grimes
Knowledge Manager at TeamViewer
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolPeter Thornton-grimes is a Knowledge Manager and technical writer with over nine years in documentation and eight years of focused experience, built on a lengthy background in IT operations within financial services. He excels at translating complex enterprise and SaaS concepts—especially around Windows, Azure AD, Intune and multi-tenant architectures—into clear, structured guides, release notes, and tutorials. At organisations like 1E, TeamViewer and the Government Digital Service he has led content strategy, tooling evaluations and process improvements while working closely with engineers, UX and product teams. Comfortable with both XML-based CCMS and doc-as-code approaches, he bridges traditional publishing tools (MadCap Flare, FrameMaker) and modern stacks (Git, Paligo, Confluence). His hands-on history configuring and testing Windows Server, Hyper-V and deployment environments gives his writing practical depth that engineers and support teams trust. Based in London, he actively seeks networking and collaboration opportunities in content design and technical communication.
8 years of coding experience
16 years of employment as a software developer
Postgraduate Diploma IT, Postgraduate Diploma IT at Teesside UniversityBA International Relations and Strategic Studies, BA International Relations and Strategic Studies at Lancaster University
Github Skills (25)
origami10
java10
styles9
documentation9
prototyping9
verify9
reliability-engineering8
prototypes7
react7
reliability7
monitoring6
haml5
container5
kubernetes5
warehouse4
Programming languages (6)
Github contributions (5)
alphagov/gds-way
Jul 2017 - Feb 2019
How we build and operate products at GDS
Contributions:341 commits, 122 PRs, 358 pushes in 1 year 8 months
gdsorigamioperatedocumentation-sitejava
alphagov/reliability-engineering
Sep 2017 - Jan 2019
Documentation for Reliability Engineering services
Contributions:65 commits, 27 PRs, 72 pushes in 1 year 4 months
reliability-engineeringreliabilitykubernetesengineeringmonitoring
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