Petya Sotirova
Customer Excellence Manager at Methodia
Sofia, Sofia-City, Bulgaria
Summary
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RockstarPetya Sotirova is a Customer Excellence Manager with 12 years of experience building customer-centric support and operations for developer-focused products. She progressed through technical support and leadership roles at Telerik and Progress, ultimately directing support for the Telerik and Kendo UI lines and shaping support strategy for large developer toolsets. Petya blends hands-on technical fluency—demonstrated by full-stack contributions to a widely used Telerik XAML SDK—with a business-oriented approach to improve product experiences and empower cross-functional teams. Based in Sofia, she focuses on translating real user challenges into practical product and service improvements, and she thrives on continuous learning and coaching teams to deliver measurable customer value.
12 years of coding experience
8 years of employment as a software developer
Github Skills (9)
wpf10
csharp10
xaml10
dotnet-core10
netframework9
ui-design9
front-end-development9
uid9
silverlight8
Programming languages (4)
Github contributions (5)
telerik/xaml-sdk
Oct 2013 - Jun 2015
The XAML SDK is an easy-to-use infrastructure with 1000+ developer focused examples for most of the Telerik UI for WPF controls.
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:15 commits, 5 pushes in 1 year 8 months
Contributions summary:Petya primarily focused on updating and adding examples across multiple Telerik UI for WPF control implementations. Their commits show modifications to XAML, C#, and resource files, suggesting work on both the front-end and potential back-end logic within the example applications. The user's contributions involved changes to diverse components like RichTextBox, ScheduleView, PivotGrid, ChartView, RibbonView, and GridView, indicating broad familiarity with the Telerik UI suite. These updates likely aimed at demonstrating new features, fixing bugs, or improving code samples for developers.
xamldotnetuwpsilverlighttelerik
PetyaSotirova/TestConflictsRepo
Feb 2015 - Mar 2015
Contributions:16 PRs, 18 pushes, 12 branches in 14 days
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