Principal Customer Success Architect, Isovalent At Cisco
Zurich, Zurich, Switzerland
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Summary
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Philip Schmid is a Principal Customer Success Architect at Isovalent with 11 years of experience building and operating cloud-native networking and security solutions. Based in Zurich, he combines deep Kubernetes, Linux, and networking expertise (CCNP) with hands-on customer-facing architecture work, helping enterprises deploy eBPF-based tooling such as Cilium. He has a strong track record in documentation and developer enablement—contributing to Cilium’s docs to improve installation, Helm values, and troubleshooting—and teaches containerization and day‑2 Kubernetes operations at FHNW. Philip’s background spans system engineering and network leadership roles, giving him a pragmatic lens on observability, reliability, and operational tooling that bridges engineering and customer success.
11 years of coding experience
6 years of employment as a software developer
Bachelor of Science FHO Computer Science, Bachelor of Science FHO Computer Science at HSR Hochschule für Technik Rapperswil
eBPF-based Networking, Security, and Observability
Role in this project:
Technical Writer
Contributions:50 reviews, 24 PRs, 99 comments in 4 years 10 months
Contributions summary:Philip primarily contributed to the Cilium documentation by fixing broken links, correcting inaccuracies, and adding clarifications. Their work involved updating and improving various documentation sections, including Helm values, installation guides, and troubleshooting sections. The contributions demonstrate a focus on ensuring the documentation's accuracy and usability for end-users. They also updated the documentation to reflect recent changes to the software, and improved the overall structure.
Contributions:106 pushes, 21 branches in 10 months
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Philip Schmid - Principal Customer Success Architect, Isovalent At Cisco