Summary
Philippe Baladin is an experienced IT service leader with over 8 years in senior delivery and design management roles at SPIE ICS, and a career in service operations dating back to the 1990s. He combines project and transition management expertise—implementing service centers, ITSM platforms (GLPI, KIMOCE) and KPI-driven governance with hands-on skills across security, networks, systems, telephony and cloud. Known for translating complex technical requirements into operational processes, he has run large client transitions for organizations like Airbus and Air France, built service teams, and embedded Qlik Sense analytics for performance tracking. Equally comfortable with industrial (mechanical/electrical/electronic) contexts, he blends engineering rigor with continuous improvement and a gamer’s curiosity that keeps him engaged with software and systems.
8 years of coding experience
3 years of employment as a software developer
English