Phillbert Cheng
Team Lead, Customer Solutions at Chorus by ZoomInfo
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolPhillbert Cheng is a customer-focused technical leader with 10 years of experience guiding support and product enablement for SaaS platforms from San Francisco. As Team Lead for Customer Solutions at Chorus by ZoomInfo, he oversees support for Chorus.ai and Engage, drives process improvements, and coaches teams to deliver incremental operational gains. His background as a hands-on troubleshooter and former Application Support Engineer gives him deep familiarity with Java, Apache, PostgreSQL, and server configuration, which he pairs with a knack for surfacing product-quality issues to engineering. He also brings teaching experience from leading web development classes for youth and formal Web Development training from General Assembly, reflecting a strong foundation in HTML/CSS/JavaScript. Outside work he builds web apps to explore new technologies and balances technical curiosity with hobbies like dog training and hiking—evidence of a practical, patient approach to problem solving.
10 years of coding experience
4 years of employment as a software developer
Web Development Immersive, Web Development, Web Development Immersive, Web Development at General Assembly
Stackoverflow
1reputation
0reached
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Github Skills (21)
solve4
rails-app4
crud4
api3
restful3
version-control3
ruby-on-rails3
rails3
ruby2
restful-api2
valine2
cli2
rest-api2
command-line-tool2
rest2
Programming languages (2)
Github contributions (5)
PJC-1/photo_app
May 2016 - May 2016
Contributions:45 commits, 70 pushes, 18 branches in 6 days
PJC-1/life
Dec 2016 - May 2017
Contributions:390 commits, 433 pushes, 3 branches in 5 months
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