Pierre Gordon

Conyers, Georgia, United States
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Summary

🤩
Rockstar
🎓
Top School
Pierre Gordon is an experienced IT and customer-facing professional with a decade of combined hands-on helpdesk, technical support, and wireless sales experience. He has a strong background troubleshooting Windows platforms and network/Internet configuration issues, and three years working with Oracle SQL in enterprise support environments. At Verizon he paired technical troubleshooting with sales success, earning top data sales while maintaining business accounts and reducing churn. As an open-source back-end contributor to projects like Nextcloud Mail and the widely used AMP plugin for WordPress, he has refactored code, added tests, and improved account and mail delivery robustness. Based in Conyers, Georgia, Pierre blends practical support skills with back-end development experience, making him effective at bridging customer needs and technical implementation. An often-overlooked strength is his consistent use of case-logging and incident workflows (Remedy, Vantive, Vision) to drive measurable service improvements.
code10 years of coding experience
bookBusiness Administration; Business Administration / Information Technology; General Studies, Business Administration; Business Administration / Information Technology; General Studies at University of Phoenix
bookBusiness Administration; Business Administration / Information Technology; General Studies, Business Administration; Business Administration / Information Technology; General Studies at University of Alabama Tuscaloosa
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Github Skills (15)

wordpress10
php10
maintenance10
javascript10
back-end-development10
nextcloud10
code-cleanup10
imap9
smtp9
smtps9
css9
smtpd9
html8
unit-testing8
testing8

Programming languages (15)

JavaC++CGoHTMLNunjucksTypeScriptDockerfile

Github contributions (5)

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ampproject/amp-wp

Oct 2019 - Dec 2022

Enable AMP on your WordPress site, the WordPress way.
Role in this project:
userBack-end Developer
Contributions:976 reviews, 1961 commits, 406 PRs in 3 years 2 months
Contributions summary:Pierre's commits primarily focused on modifying the AMP plugin for WordPress. These included implementing new features such as copying a patches folder during build and fixing issues with the validation of selectors. The commits show the user interacting with the codebase of this project and include changes to the JavaScript and PHP code. There are also examples of working with CSS, PHP parser and making the product more usable for users.
reservation-systemwordpress-apiwordpressphpwordpress-admin
nextcloud/mail

Jan 2018 - Dec 2018

💌 Mail app for Nextcloud
Role in this project:
userBack-end Developer
Contributions:10 commits, 7 PRs, 2 branches in 11 months
Contributions summary:Pierre primarily focused on enhancing the Nextcloud Mail application's back-end functionality. Their contributions included refactoring existing code, adding unit tests, and separating code for saving account settings. These changes involved modifications to the account settings controller, service layers, and related JavaScript files, indicating a focus on improving the application's core account management features. The user's work also involved updating IMAP and SMTP timeouts.
smtpmailwebmailmail-appnextcloud
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