Piyachate Raungchai
Senior Customer Service at MyCloudFulfillment
Bangkok, Bangkok, Thailand
Summary
👤
Senior🎓
Top SchoolPiyachate Raungchai is a customer service leader with 11 years’ experience in telecom and retail service operations, currently serving as Senior Customer Service at MyCloudFulfillment in Bangkok. He combines frontline troubleshooting and basic IT support with strong interpersonal and public-speaking skills to resolve complex after-sales and on-site issues while coaching teams to meet SLAs. Proven in process improvement, he has repeatedly proposed and implemented workflow changes that speed case resolution and improve satisfaction metrics. Comfortable under pressure and quick to learn, Piyachate also mentors new hires and bridges communication between technicians, stores, and centralized support. His background in public relations gives him a customer-focused perspective that helps turn customer feedback into actionable service enhancements.
11 years of coding experience
ปริญญาตรี, Public Relations/Image Management, 2.55, ปริญญาตรี, Public Relations/Image Management, 2.55 at มหาวิทยาลัยราชภัฎจันทรเกษม
Stackoverflow
21reputation
17kreached
2answers
0questions
Github Skills (179)
javascript10
eslint10
dropdown10
popup10
tooltip10
webpack10
boilerplate10
react10
wordpress9
currency9
custom-fields9
flexbox9
type-validation9
tooltips9
scalable9
Programming languages (6)
Github contributions (5)
piya23300/acts_as_commentable_more
Jan 2015 - Jul 2015
Contributions:135 commits, 26 PRs, 97 pushes in 5 months
railsruby-gemgemruby
glazziq/delayed-jobs-management
Sep 2016 - Jun 2018
delayed jobs management with rails
Contributions:7 PRs, 20 pushes, 4 branches in 1 year 9 months
ruby-on-railsrailsdelayed-jobsrubyjobs
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