Piyush Paliwal is a Solutions Architect with 14 years of experience specializing in Dynamics 365 Customer Engagement and full-stack CRM solutions, currently based in Bengaluru. He blends functional business analysis with hands-on technical design to translate diverse customer processes into practical Dynamics 365 implementations. At EPAM Systems he advises stakeholders on feature application, customization, and integration patterns to drive measurable business outcomes. Known for bridging product knowledge and engineering, he helps teams balance configurability with maintainability in enterprise CRM landscapes. Trained as a computer scientist (B.Tech, Rajasthan Technical University), he pairs solid engineering foundations with a customer-centric consultancy approach. Beyond implementation, he focuses on making CRM solutions extensible and auditable so organizations can evolve processes without starting over.
14 years of coding experience
B.Tech, Computer Science Engineering, B.Tech, Computer Science Engineering at Rajasthan Technical University
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Piyush Paliwal - Solutions Architect at EPAM Systems